They’re not being a jerk on purpose, and if you can understand what motivates them you’ll find a better way to co-exist, and maybe even thrive.

00:00 First, some good news and bad news about passive-aggressive coworkers.
00:42 Do these bad behaviors sound familiar?
01:10 Let’s define the term “passive-aggressive.”
01:32 Why are they behaving this way?
02:52 Tip 1: Avoid calling them “passive-aggressive.”
03:33 Tip 2: Focus on what they’re trying to say.
04:26 Tip 3: Don’t take the bait.
05:37 Tip 4: Get support from the team.
07:04 OK, let’s review!

The tips in this Harvard Business Review Guide come from Amy Gallo’s book, “Getting Along: How to Work with Anyone (Even Difficult People)”, available here: https://www.amazon.com/Getting-Along-...

Produced by Amy Gallo and Scott LaPierre
Video by Andy Robinson
Design by Riko Cribbs, Alex Belser, and Karen Player

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