Bad Habits That Prevent Banks from Delighting Customers
BottomUp Skills BottomUp Skills
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 Published On Apr 28, 2021

Running a bank and simultaneously creating a world-class digital experience is hard work. Let's identify the blockers Banks experience amidst digital transformation. Importantly, let's embrace an agility mindset as we explore solutions.

This course will be coming soon, and we'd love to hear your thoughts. What problems do you face when trying to create a seamless experience for your banking customers? Please send us an email with your thoughts.

Our research team is delving into several critical areas for this course;
Customer and Product Experience
Opening an account
Making a payment
Freezing my card
International payments
Open Banking
Customer support
Growth Marketing
Differentiating from competitors
Retention
Conversion
People
Mindsets
Skills
Profit
New business models like payments as a service
Costs of the branch

Links
https://www.futurebanking.ro/
https://www.bottomup.io
https://qualitance.com

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