Update 28 Nov 2022: Now that it's getting cold again, I am starting to get a lot of comments and messages from people having the same or similar problems with their 2022 and 2023 MDXs, mainly with their infotainment system. Will be interesting to see how many people have problems through the winter. I'm guessing that some poor schmo was likely re-sold our lemon MDX here in Ottawa, Canada. It only had 300 km on it because it wouldn't stay running long enough to put any miles on it. The bummer is that someone probably bought it when the weather was warming up and won't have the infotainment/battery problem until this Dec/Jan, so they'll be stuck with it.

Update 8 March 2022. PSA: Based on my experience with our 2022 Acura MDX, my advice to anyone looking to buy a new or used Honda or Acura product newer than a 2006 is to do significant, extensive research, particularly on their Bluetooth, Infotainment and battery drain problems - and make sure the risk of problems is acceptable to you. Also, look at how Honda/Acura has treated its customers with these problems,. and make sure the risk of Honda/Acura not fixing the problems is acceptable to you. There is a significant amount of customers with critical infotainment and battery drain problems, where Honda/Acura has just said "we don't have a fix". Many customers have been left with a broken vehicle that Honda/Acura is not fixing under warranty.

With respect to the 2022 MDX, its infotainment issues are linked to the 2019+ RDX issues, it's the same system. Honda/Acura just settled a class action lawsuit for these issues in the 2019-2020 RDX in January 2022, and I believe there will be another class action lawsuit coming for the 2021+ RDX and 2022+ MDX. Honda/Acura is ignoring these issues because they still have not developed a fix for them, which is why they settled the 2019-2020 RDX class action.

Honda/Acura had agreed to help us return our 2022 MDX to the dealer for a refund, and to top up a small dollar value of our refund that the dealer refused to pay. To do this, Honda/Acura asked us to sign a release agreement and remove my social media posts, which we agreed to. Based on their agreement, we took our partial refund from the dealer. After that, Honda/Acura sent us the release agreement, but frankly, it contained false statements, would be illegal and would give us unlimited liability to Honda/Acura should I miss deleting a social media post. We made some edits to correct these issues, and Honda/Acura refused to edit it. We asked to speak to their legal team, and they said that "their legal team does not speak to the public." My wife and I both work in contracting and know what we're signing, and would not advise anyone to sign what they call their 'standard' release form. So we walked away.

We told Honda/Acura that we were going to continue to tell our story to the media, and they said "that is your right". They simply don't care that they sold us a faulty vehicle that financially injured us. They don't care that they couldn't fix it after 3 attempts. And surprisingly they don't care that my Youtube video now has over 43,000 views.


Purchased MDX on 30 Dec 2021 and it broke down the same day, no infotainment and dead battery. Towed to dealer, was there three days, and it broke down the same day we took it back. Towed again, was there a week, and the infotainment broke the next morning after taking it back a third time. Still was able to drive it for a week with no infotainment, and then it died a third time on 20 Jan 2022. It was towed a 3rd time and we started the process of returning it for a refund... which took over a month and did not go well.