Published On Aug 27, 2019
In this episode of the BICYCLING series "BICYCLING REPLIES," we dive into the comments on our Instagram post for the article "Hey Bike Shops, Stop Treating Customers Like Garbage" and learn about the experiences cyclists have in their local bike shops.
In January 2019, BICYCLING conducted a survey about rider experiences in bike shops. Sixty percent of 718 respondents say they’ve had at least one negative experience with a bike shop employee that made them feel unwelcome.
To read the full article: https://www.bicycling.com/culture/a27...
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