Creating a Seamless Patient Experience | Scott R. Schell PhD MD MBA
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 Published On Dec 11, 2019

The Doctor Might See You … Eventually: Creating a Seamless Patient Experience

The health system is straining with overtaxed primary care practices and scarcities in specialist resources. Patients are taxed by complicated navigation pathways through provider and hospital resources, and confusion around payer benefits. Engagement around care management and health maintenance continues to worsen as organizations fall short adopting technologies that move past telephonic outreach. Let’s use a hypothetical patient condition to explore some new technologies that move toward more efficient and seamless experience in today’s system.

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