The funeral industry has had to adapt to new regulations around death care during the pandemic at the same time as dealing with an increase in work. Poppy’s Funerals in south London is one provider that believes that public health concerns should not impact upon its ability to carry out its role with humanity and respect. The Guardian spent the day inside its mortuary to see how the firm and its staff have adapted to the new challenges they face. With thanks to Jeanne Rathbone and family

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