THIS is why dealerships get bad reputations. This also applies to the car repair industry as a whole.

We find out in this video how the owner of this 2008 Toyota Highlander kept going from dealership to dealership and from auto shop to auto shop and NONE of these could address their Simple and basic concerns!

The dealership's service department often are called Stealership or other bad names which makes me sad, but in some cases they actually earn that name because of their ways!

Mechanics need to inspect cars properly, Report everything they find then make recommendations based on their findings on what needs addressing now and what can wait. Then they need to stop talking and let the owner of the car make a decision while answering any questions they have. This sometimes happens but unfortunately as you'll see in this video, it doesn't always happen!

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0:00 Dealership problems!
6:55 Car Interior Inspection
8:18 Under Hood Inspection
12:21 Under Car Inspection
19:04 Wiper Issue Diagnosis
22:18 Sun Roof Drain Checks
24:39 Conclusion