Travelers are full of questions about everything from booking to baggage requirements — and they expect service agents to know the answers. Now, the Einstein 1 platform acts as an “assistant for assistants” for Air France-KLM, helping them find answers in just a couple clicks with data and AI in one place.

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About Salesforce:
Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.

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