All businesses want to grow sales beyond their initial client bases. The most important factor: a positive customer experience. It is critical to a company’s brand and ultimately – its bottom line.

Moderated by: Krishnan Menon, Chief Client and Growth Officer (APAC), Wunderman Thompson
Angeline Khoo, Vice-President - Inflight Services, Singapore Airlines
Sam Kim, CEO (SEA), Dairy Farm Group
Jess O'Reilly, Regional Vice President, Salesforce Marketing Cloud Asia