Published On Aug 8, 2018
Starbucks give employees a special acronym (LATTE) that they use to deal with angry customers. Learn what it stands for, and how you can use similar to overcome challenges.
More here: https://ndoherty.com/starbucks-training/
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Filmed in Edinburgh, Scotland.
REFERENCES:
– You big tease • Oh you tease you big tease
– Book: The Power Of Habit by Charles Duhigg https://amzn.to/2KAPNdp
– Old man dancing • Funny old guy dancing
– Grumpy old men comedy sketch - Visiting Hours • Grumpy old men comedy sketch | Visit...
– Angry customer in book store • Crazy Chick Flips Out in Barnes & Noble
– Good Will Hunting interview scene • Good Will Hunting - Funny Job Intervi...
– Kid on bike getting chased by deer • Video
MUSIC:
– Locked Out - Martin Landh
Via Epidemic Sound http://epidemicsound.com/