How Starbucks Train Employees To Deal With Angry Customers
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 Published On Aug 8, 2018

Starbucks give employees a special acronym (LATTE) that they use to deal with angry customers. Learn what it stands for, and how you can use similar to overcome challenges.

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Filmed in Edinburgh, Scotland.

REFERENCES:

– You big tease    • Oh you tease you big tease  
– Book: The Power Of Habit by Charles Duhigg https://amzn.to/2KAPNdp
– Old man dancing    • Funny old guy dancing  
– Grumpy old men comedy sketch - Visiting Hours    • Grumpy old men comedy sketch |  Visit...  
– Angry customer in book store    • Crazy Chick Flips Out in Barnes & Noble  
– Good Will Hunting interview scene    • Good Will Hunting - Funny Job Intervi...  
– Kid on bike getting chased by deer    • Video  

MUSIC:

– Locked Out - Martin Landh

Via Epidemic Sound http://epidemicsound.com/

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