There is not much to say since the video clearly shows the story. I will add that this hive got created in around a week which is truly amazing! The hive was about 10" top to bottom and about 14" from side to side. They said that this was the largest open hive they had seen in the last 2 years. I hate that the bees had to be killed, but there was really no other way, and a hive this size was really dangerous for the homeowners. The reason an open hive is more dangerous than a hive inside a hole in a tree or some situation like that is because most of the bees are on the outside and can quickly swarm and attack if they choose to. Julio did a great job and was not stung. I can also tell you that this removal cost $375 and comes with a 1 week warranty. Julio told us that if bees were still hanging around after 3 or 4 days to call in and they would come out and address the issue again.