Published On Feb 5, 2024
According to our Systems and Database Analyst Will Kaiser, the common definition of an IT, or "Information Technology," department usually equates to a help desk- staff only focused on fixing technological issues. However, when it comes to "Information Services," his department takes a slightly different approach. In this video, Kaiser explains the distinction between "IT" and "IS," and how his department's approach to problem solving better supports city departments.
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