Enjoy this recording of a live Receivables Info webinar that took place on April 25, 2024. On the subject of skiptracing in 2024, topics covered include pre vs post-charge-off as well as challenges and solutions from thought leaders in the space. Moderator Mark Naiman hosts special guests, Joey Wilkins, General Counsel and CCO at UServe Process LLC and Stephanie Clark, CEO at VeriFacts. This webinar is sponsored by TransUnion. Please see the contacts below or leave a comment with any questions about the information, products or services mentioned during the webinar.

For more information on TransUnion Collections Solutions, visit their company profile on Receivables Info: https://receivablesinfo.com/profile/t...

Joe Wilkins -   / joey-wilkins-90802157  
CCO | UServe Process
Joey comes from a long and varied legal collections background. He began his career as an attorney at a large multi-state collection firm. He then went to work at JJL Process as the industry’s first full-time in-house process server compliance counsel. Joey has been instrumental in directing and orchestrating many of today’s industry standards for compliance, training and oversight in the process serving space. In 2022, Joey and Scott Levine opened UServe Process, LLC. UServe is a high volume, high tech process serving company specialized in serving the debt collection industry.

Stephanie Clark -   / stephanie-clark-272a546  
CEO | VeriFacts

Stephanie Clark is the CEO of VeriFacts, LLC, a leading employment location and verification service provider for the receivables and consumer finance industries. She has been with the company since 2002 when she started as a Sales Representative. She has since served as Director of Client Relations, Director of Sales, and filled several Senior and Executive roles including President as she worked through each role in her ascension to becoming CEO in 2017.

In her role as CEO, Stephanie is responsible for the vision of the company and the oversight of strategy execution across the entire organization. Stephanie and her team have developed an incredible culture for their team, building trust and cooperation throughout the organization. Stephanie and the team have also accomplished WBENC and WOSB certification as a women-owned small business.

Mark Naiman -   / mark-naiman-itpmdr  
Managing Partner | Branding Arc

Mark Naiman has been a visionary leader in the receivables management industry for almost 25 years. His vast industry experiences have touched on every aspect of the credit cycle. As the Managing Partner of In The Park MDR LLC, Mark is reimagining industry conferences continuing the innovative legacy of CRS (Collection and Recovery Solutions) and DCS (Debt Collection Symposium). In The Park sets the stage for learning the crucial trends and current hard core laws while enabling unique networking experiences with top tier industry leaders.

In his prior position at the Absolute Resolutions Corporation (ARC) family of companies, Mark was responsible for all facets of Operations including compliance, repossession, data analysis and asset location. Mark was consistently involved in the stratification of over 800 transactions, and the analysis behind pricing and estimated liquidations for over $20 Billion in purchased accounts.

In 2023, Mark was awarded the Bud Reitzel Lifetime Commitment Award by the Receivables Management Association International. He was lauded for his commitment to the industry and for his participation in designing and implementing the RMAI Certification Program, which continues to ensure the knowledge and integrity of the industry.