My good friend Matt Horvat is the founder of Lean Portland, and has extensive experience in process improvement in various industries like Construction, Healthcare, Insurance and Consulting. He discusses why he set up Lean Portland, and shares his first pro bono volunteer projects with a nonprofit in Portland.

We discuss:

* his background in Industrial Engineering and his early work in the construction industry
* the importance of daily huddles and management systems
* how 3P and the 7 ways exercise helped create a better customer checkout experience that engaged nonprofit staff
* how A3 helped setup a lung cancer screening process
* his experience working with local nonprofits in Portland
* the importance of leader standard work and checklists
* a tour he set up to showcase a tiered daily huddle system at a healthcare system
* a demonstration of his new software program/app for daily management called Lean Routine, which can be found at https://leanroutine.app/