[Use chapters to skip around!] A Waymo autonomous vehicle drives into a parking lot where the exit gate is closed. It gets stuck in a loop then requires a rescue from the roadside assistance team. November 6, 2023.

HIGHLIGHTS:

1:17 USPS supervisor not impressed
4:31 Remote assistance attempt 1
8:14 Roadside assistance arrives; Waymo unlocks
10:22 Roadside assistance operator enters vehicle

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ALL CHAPTERS:

0:00 Pull out
0:14 Loop 1
1:17 USPS supervisor not impressed
1:37 Loop 2
1:48 I call rider support
2:30 Loop 3
3:15 Loop 4
4:02 Loop 5
4:31 Remote assistance attempt 1
5:01 Stuck in one-way entrance driveway
5:55 Roadside assistance dispatched
6:31 Remote assistance attempt 2
7:00 What is taking roadside assistance so long?
8:14 Roadside assistance arrives; Waymo unlocks
10:22 Roadside assistance operator enters vehicle
11:10 Disengagement
11:46 Manual driving begins
12:00 Rider support calls me again
14:11 Waymo AV location no longer updating in app
15:58 Exiting HD map area
17:59 Exiting Google Maps building outline cached area
22:06 Briefly entering and exiting HD map area
34:40 Roadside assistance drives off then parks again

Not affiliated with Waymo. The views expressed in this video are the personal views of each speaker. They do not necessarily represent the views of their employer. Rides are taken in a personal capacity.