I purchased a Sherp a few months ago and this video is about a lot of the nightmares I've dealt with ever since. Between not being able to reach anyone in Service to finding VELCRO as a main fastener for all the interior finishes, my dealings with SHERP have been utterly TERRIBLE. If your in the market for one of these for your business or personally, I would HIGHLY advise you keep on searching. I was sold like most of you on the capabilities by the videos SHERP posts. So I'm clear, I want to make sure you know that the capabilities are ridiculous. Ive had mine in and out of water, ice to water and back to ice, snow, steep grades and everything between and it performed great. My issues are mechanically and interior fit and finishes. To elaborate, I have 18 hours on my machine that I put on it (bought it brand new and it had 14 hours on it from the factory) ((testing and what not I'm sure)) and I already am having charging issues. My alternator is bad and since this machine is built in Ukraine, finding parts is a nightmare. Dont think your going down to your local Doosan dealer and getting whatever parts you need cause that's not going to happen. Dealing with SHERP North America has been a complete and total joke. They claim they will pay for the repairs and warranty work, they told me to hire my own mechanic (hilarious since no one knows how to work on these cause they wouldn't have any training). The heater is a total joke, they claim the machine is good to -40F but I'm here to tell you that fitted the way they send it, you would freeze to death. Velcro holding on the quilted pad lining the whole inside of the machine. Terrible Terrible Terrible fit and finish. I cannot stress that enough. Between that and trying to find parts to work on this thing, I would advise to STAY AWAY FROM SHERP! Especially based on how I have been treated. I paid $135,000 for my machine and the service department at Sherp North America won't even call me back to help fix my charging problem so currently my machine is inoperable.