Admins can create queues for different channel types and agent specializations in Zoom Contact Center to help ensure customers receive timely, targeted support.

Introduction 00:00
Creating a Queue 00:14
Configuring a Queue 01:02
Adding Agents and Supervisors 02:26

🧠 Learn more about this here:
▪️ Zoom Learning Center ➡️ https://learning.zoom.us/
▪️ Managing Zoom Contact Center Queues ➡️ https://support.zoom.com/hc/en/articl...

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