Published On Jan 26, 2021
Excellent experience, no hassle, most annoying thing was the insurance
Now it’s my turn - I’ve found a car im going to buy and therefor I need to sell my car
Trading in at a dealer you can typically expect fair condition KBB value or somewhere around there
So knowing that I remembered the webesedibo ads from carmax and then thought of carvana knowing they buy cars
I went online to see what ballpark i might get for my Infiniti and here’s what they quoted me
So I think the best way to share this experience is just to walk you through my exact steps and experience.
I got the KBB value of my car and it was like 8 grand...pretty much what i expected
Went to Carvana and it was super easy to get a ballpark.
I just put in my license plate and state, mileage, zip code, color, equipment and condition
Pretty much the exact same things you need to get KBB value, but with plate
They then ask if you owe anything on the car/ how much and then they give you your number
Keep in mind that KBB values my car around 8k, maybe 8500
Carvana spits out this ridiculous number of $11652 and I’m like HELL YEAH SOLD
So at this point i bring myself back down to earth and be like “ok matt this is probably big number to get you hooked in and will likely change”
However, at this point Carvana is offering me like 3 grand more than i expected, so I’m like alright even if the number is inflated it’s still a good price, so i move forward
Next step is to enter documents - uploaded to the portal
Drivers license
Odometer
Title
Once those are added, someone at Carvana reviews them - takes about a day
Then they ask for a few more photos
Trim badge - to ensure it’s a g37x or whatever trim you have
If there’s any damage you’re supposed to take photos of that
Someone will then review that and if they don’t need anything else (which they shouldn’t) you get your formal, real offer.
And the initial offer stood! The number that I thought was inflated to get me interested is what they actually offered me and what they paid me for my car!
They break down the pricing a little bit, and i’m not sure 100% how they get there, but they show the value of the car as about what i thought i was going to get based on what KBB said, but then they threw another 2500 or 3000 at me for local market value based on my zip code - which i thought was weird
In any case your offer is good for a week and i just let my car sit since i had a press car so i didnt mess with mileage.
At this point you accept the offer, since it’s great, and then move on to how you want to get paid and when you want them to come get your car.
At this point I was on the phone with customer service since they called me asking about the trim badge and damage.
While i was on the phone they took care of the payment type and scheduled the pickup.
For payment you can get direct deposit, bank transfer, or physical check
I chose physical check so i wouldnt have to call my bank and tell them money was coming in
Take plates off since in WI you keep your plates
Things needed
Both keys
Title
ID
So here are my final thoughts from the experience of selling a car through carvana without having bought from cavana
I did another video where i bought a carvana car and i’ll link it here
Based on this experience I was left, once again with a very positive feeling from Carvana
No one likes haggling
I felt like I got a great price
It was super simple and the support people were wonderful
And there’s something to be said about doing thi from the comfort of your own home on your schedule
Additionally, the clarity, no bullshit about the ease you can get a very real idea of what they will pay you is wonderful
This whole process took about 2-3 days and then they could schedule pickup within a week at my house
Overall, excellent experience, I will certainly use carvana again - BTW this was not sponsored by Carvna in any way
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