In this special COVID-19 crisis management webinar, Insignia's Jonathan Hemus is joined by Amanda Coleman, former Head of Corporate Communication at Greater Manchester Police.

As we start to see some signs of the economy restarting, businesses are focussed on how to recover from the damage caused by COVID-19. The road to recovery, however, will be long and will take some time to navigate.

Although there are still short-term impacts to consider, businesses must start planning now for how they will manage COVID-19 over the medium-/long-term if they are to successfully recover from this crisis.

In this webinar, Amanda draws upon her vast experience of crisis communication to discuss:
• How to plan for recovery
• When to talk publicly about the move to recovery
• How to manage the complexity of recovery
• When there is no return to ‘normal’

Amanda has over two decades of experience in crisis communication, including over 18 years at Greater Manchester Police. She has spoken about crisis communication at conferences around the world and has delivered guest lectures to PR students at universities including the London School of Economics. Amanda is a Chartered PR Practitioner and a Fellow of both the Chartered Institute of Public Relations and the Public Relations and Communications Association.