Automobile: FINALLY better protections for buyers!
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 Published On Apr 21, 2024

Now, Quebec citizens who purchase a car benefit from enhanced protections.

During the sale or lease of a used car, the dealer is required to provide the consumer with a free warranty of proper functioning. It now applies to older used cars as well. This warranty covers the necessary parts and labor to ensure the car's proper functioning, including reasonable towing or roadside assistance fees.

These updates follow the enactment, in October 2023, of the Law protecting consumers against programmed obsolescence and promoting durability, repairability, and maintenance of goods.
The duration of the warranty for the proper functioning of used cars varies depending on the car's market release date and the number of kilometers driven:
- A car released to the market 4 years ago or less, with a maximum of 80,000 km driven, is guaranteed for 6 months or 10,000 km, whichever comes first. (Previously, the warranty applied to cars released 2 years ago or less, with a maximum of 40,000 km driven.)
- A car released to the market 5 years ago or less, with a maximum of 100,000 km driven, is guaranteed for 3 months or 5,000 km, whichever comes first. (Previously, the warranty applied to cars released 3 years ago or less, with a maximum of 60,000 km driven.)
- A car released to the market 7 years ago or less, with a maximum of 120,000 km driven, is guaranteed for 1 month or 1700 km, whichever comes first. (Previously, the warranty applied to cars released 5 years ago or less, with a maximum of 80,000 km driven.)

For a car leased long-term, new rules apply to contracts starting today. Specifically, at least 90 days before the end of a contract, the dealer must offer the consumer a free inspection of the car. The consumer can repair the car parts that the dealer deems abnormally worn. The dealer's failure to offer this inspection within the specified timeframe is among the situations preventing them from claiming fees for abnormal wear of a car part. To claim such fees, the dealer must also provide the consumer, upon delivery of the car, with a written notice indicating the parts they believe have such wear.

These updates follow the enactment, in October 2023, of the Law protecting consumers against programmed obsolescence and promoting durability, repairability, and maintenance of goods. The new measures regarding long-term leasing protect the consumer from being charged fees for wear of a part that the dealer considers abnormal when the consumer has not had the opportunity to repair it or have it repaired by a third party.

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