Journey to Senior in Customer Success
Rumana Shaikh Rumana Shaikh
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 Published On May 8, 2024

In this video I cover about my journey to becoming a senior CSM and what important questions I answered to myself to be confident in this growth and progression. I also cover about how the designation is not the important part but the impact you create and the way you show up is more important. Further, I also delve into how I am creating a mindful approach in life and truly enjoying the present where I am and reflecting on where I want to go next. There are nuggets from my learning journey that I share with you and wish it helps you in your journey in Customer Success.

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