In this podcast, I talk to my friend, Joy Mason, CEO and founder of Optimist Business Solutions, and the founder of The Six Sigma Racial Equity Institute™ (SSREI), which is an innovative leadership program designed to upskill Black Women to be complex problem solvers.

We discuss her background in continuous improvement, why she started Optimist after her retirement (and why she named it Optimist), what led to the creation of SSREI, along with some project examples. We discussed the importance of data, especially for identifying and reducing inequities. She discusses some of the books she's written and why she wrote them. She also provides excellent suggestions for others looking to tackle equity issues in their company or local community by focusing on processes, instead of trying to drive out bias from every individual.

I apologize in advance for the audio, my WiFi was poor, and I had to call into our interview, so the video does not match my audio, and it can get choppy at times. Fortunately, the audio was much better for Joy, which is the most important part of this episode.

Learn more about this podcast, including links discussed in the interview at https://leansixsigmaenvironment.org/i...