As part of DHL Supply Chain’s digitalization strategy, it has begun implementing automated technology in its facilities. As part of this effort, DHL turned to Crown DualMode Automated Reach Trucks to handle pallet picking, putaway and replenishment to piece pickers. Implementing the DualMode technology has provided new career opportunities for DHL staff and enabled the company to reassign workers to higher value tasks. According to DHL, it has increased productivity by 20% with greater efficiency in pick and putaway times.

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