Thales, a global technology leader with more than 81,000 employees on five continents and five vertical markets — digital identity and security, defense and security, aerospace, space, and transport, is no stranger to chat software.

Thales' SDR team previously used Olark, but when they realized it wasn't scaling, they looked to Drift.

With Drift, Thales has seen a 61x ROI and a constant conversation-to-email capture rate of 1.8%

Learn more about Thales' experience with Drift: https://drift.ly/Thales

Subscribe to Drift: https://goo.gl/2pRvjN

#drift #olark #itserviceprovider
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About Drift: Drift is more than just a technology company. Drift is a connection company. Connecting buyers with sellers and empowering experiences everyone loves.

At Drift, we believe that from meeting people to starting a business relationship, everything starts with a conversation. Drift specializes in helping start the right business conversations — making sure they happen when they’re supposed to and completely personalizing them to buyers.

The Drift Conversation Cloud, comprised of Conversational Marketing, Conversational Sales, and Conversational Service, all powered by underlying Conversational AI, breaks down the silos across your team so you can deliver personalized experiences that turn into more quality pipeline, revenue, and happy customers.

Learn more: https://www.drift.com/