Why Accenture CTO Says People Not Using AI At Work Is The Biggest Worry
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 Published On Dec 27, 2023

It’s no secret that senior executives at Fortune 500 companies today are very focused on adapting their businesses to AI. Paul Daugherty, the CTO of consulting giant Accenture, has one important piece of advice: “Invest more in the people than in the technology.”

Speaking at Fortune‘s Brainstorm AI conference in San Francisco, Paul explained why he believes it’s critical for businesses to focus on helping their employees adapt to the changes that artificial intelligence will bring to the workplace.

According to Paul, effective use of AI technology calls for smart prompts and keeping humans involved in the AI process. Prompt engineering, how people talk to the AI, and having humans in the loop, adds a bit of human wisdom to handle the technology.

But Paul said that that the adoption of AI by businesses will lead to some job “consolidation”: The productivity gains of AI mean fewer people will be needed to perform the same tasks.

00:00 - Intro
00:11 - Using Generative AI For Productivity
03:05 - Biggest Worry For People Not Using AI
04:50 - Specific Skills Needed To Drive AI Forward
05:27 - Training People To Use AI
06:50 - Paul's Advice To Companies Needing To Use AI
09:37 - Motivating Workers To Use AI
12:00 - Trusting The Technology

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