Get 10% off your first month of therapy with today’s sponsor BetterHelp: https://betterhelp.com/upflip

ASAP Towing started with a single truck in 1996. Now, their 5 locations bring in a total revenue of $12 million a year. Founders Vanice and Vincent Serrano share how to start a towing business with this kind of long-term growth potential in this interview.

Cars are the Serrano family business. Vincent’s dad owns an auto body shop, giving Vince the chance to see how a small business operates from a young age. He knew growing up he wanted to start his own business, too, though he didn’t decide on a towing and storage business right away. In this interview, he’ll talk about the other options he and Vanice considered and why they ultimately chose the niche they did.

One advantage of starting a towing business is that you can start it with a small team and don’t need prior experience. Vanice and Vince will give their advice for aspiring entrepreneurs who want to start their own towing business, including what it costs to start and how they grew to 3 trucks quickly without taking out loans.

Today, ASAP Towing has a team of 50 driving its success. Prioritizing their people is a key piece of their growth strategy, and you’ll see what this looks like in practice. Customer service is crucial in the tow truck business, too–and often, when someone needs a tow, they’re already having a bad day. Vanice and Vincent will explain their strategies for interacting with upset customers, along with their other customer service tips.

If you like this episode, check out some of our past interviews:

Want to Start a Tow Truck Business? Watch This First ►
   • Want to Start a Tow Truck Business? W...  

19 Year-Old Starts a Trucking Business ►
   • 19 Year-Old Starts a Trucking Business  

Resources
https://asaptowing.net/ - Learn more about ASAP Towing on their website
https://www.upflip.com/blog/how-to-st... - Learn how to start a towing business step by step
https://www.upflip.com/newsletter - Subscribe to the UpFlip newsletter to get business advice delivered to your inbox
https://www.upflip.com/courses - Start a business in any niche from scratch with UpFlip’s courses

#towing #towtruck #towtruckbusiness