Published On Premiered Jul 12, 2021
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Who is Dr. Farooq Buzdar:
Dr. Farooq Buzdar is a well-known practitioner, acadmicians & corporate trainer in Pakistan. He has more than 10 years of practical experience in Customer Care, Customer Acquisition, Customer Retention, Customer Value Management, Customer Satisfaction, Net Promoter Score Management, Service Quality Maintenance, Customer Complaint Handling, Business Development, and Strategy. Dr. Farooq Buzdar started his career at PTCL as a sales trainee, He, later on, joined Ufone (Subsidiary of Etisalat) as executive Churn and Loyaty. After serving in Ufone & management serval customer interaction platforms, B2B, B2C online care portal, national-level campaigns, he moved to Telenor. In Telenor, Dr. Farooq Buzdar worked as a specialist in the customer life cycle. He was among strategy designers and team members in the biometric verification team of 40 Million Telenor users. After serving Telenor for two years, dr Farooq Buzdar Join ZONG China Mobile Pakistan as Customer Experience and Research Manager. Here he was a key member in making strategies, policies and implementing customer-centric policies across the organization. Dr. Farooq Buzdar works as a trainer for serval corporate companies in Pakistan & Malaysia. He has done doctorate in Management Sciences Marketing. He is only trainer in Pakistan with practical experience