Published On Sep 20, 2023
Learn how to boost your team’s performance using Power Pack’s analytics and reporting. Discover the reports offered with Zoom Phone Power Pack. Learn how to improve your team with compliance information and call metrics provided in these reports.
Introduction - 00:00
Call Queue Real-time Analytics - 0:23
Call Queue Historical Reports - 01:16
Auto Receptionist Historical Reports - 01:54
Access Reports - 02:32
User Feature Entitlement Reports - 03:22
User Performance Reports - 03:41
🧠 Learn more about this here:
▪️ Zoom Learning Center ➡️ https://learning.zoom.us/
▪️ Call Queue Real-time Analytics ➡️ https://support.zoom.us/hc/en-us/arti...
▪️ Call Queue Historical Reports ➡️ https://support.zoom.us/hc/en-us/arti...
▪️ Auto Receptionist Historical Reports ➡️ https://support.zoom.us/hc/en-us/arti...
▪️ User Performance Reports ➡️ https://support.zoom.us/hc/en-us/arti...
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