Assertiveness Skills and Techniques: Setting Boundaries and Living Authentically
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 Published On Mar 23, 2018

Dr. Dawn-Elise Snipes provides tips for developing assertiveness skills and discusses why assertiveness skills are an important part of depression treatment and anxiety treatment.
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Video by Dr. Dawn Elise Snipes on integrative behavioral health approaches including counseling techniques and skills for improving mental health and reducing mental illness.

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#assertiveness #communicationskills #boundaries #relationshipskills

Assertiveness Skills
Presented by: Dr. Dawn-Elise Snipes
Executive Director, AllCEUs
Podcast Host: Counselor Toolbox and Happiness Isn’t Brain Surgery
Objectives
 Define Assertiveness
 Overcoming the Stress Barrier
 Overcoming the Social Barrier
 Overcoming the Belief Barrier
 Reality Check
 Nonverbal behavior
 Giving your opinion
 Giving constructive (not critical) feedback
 Making requests without trying to control
What is Assertiveness
 Assertiveness means stating your feelings, wants and needs
 Clearly
 With ownership
 With conviction…. (but…I don’t know…)
 Assertive behavior may not be appropriate in all workplaces. Some organizational and national cultures may view assertive behavior as rude or even offensive.
 Research has also suggested that gender can have a bearing on how assertive behavior is perceived, with men more likely to be rewarded for being assertive than women.
Advantages of Assertiveness
 Assertiveness helps us feel good about ourselves and others
 Assertiveness leads to the development of mutual respect with others
 Assertiveness increases our self-esteem
 Assertiveness helps us achieve our goals

Why Not Be Assertive?
 Failure to be assertive stems from:
 Prior efforts to be assertive being punished
 Fear of rejection
 Need for external validation
 Assertiveness requires
 Confidence
 Emotional control
 Effective verbal and nonverbal communication skills

Staying Calm...
6 Characteristics of Assertiveness
 Eye contact: Demonstrates interest, shows sincerity
 Body posture: Congruent body language will improve the significance of the message
 Gestures: Appropriate gestures help to add emphasis
 Voice: A level, well modulated tone is more convincing and acceptable, and is not intimidating
 Timing: Use your judgement to maximize receptivity and impact
 Content: How, where and when you choose to comment is probably more important than

Techniques for Becoming Assertive
 Behavioral rehearsal

Assertive
 Know your human needs
 Biological needs
 Safety and security
 Creation, participation, contribution
 Love, belonging, understanding, significance
 Self-Esteem, growth, autonomy
 Pay special attention to those universal needs that you think are not important to you.
 Explore if you are using self-deception or denial and why (I didn’t want that promotion anyway.)
 Connect your severe negative emotions (anger, anxiety, depression, envy etc.) to the fear
Steps to Being Assertive
 Identify areas where you are and are not assertive.
Steps to Being Assertive
 Face your fears and practice being assertive with moderate self-exposure
 Example of practicing assertiveness with the opposite sex:r
 Develop your social skills to improve your self-confidence
 Read 10 different books in an area where you are not assertive
 Join a public speaking course, if you’re terrified of public appearances
 Practice negotiating with a friend, if you’re afraid of heated discussions
 Learn how to manage difficult people and conflict resolution skills

TIMESTAMPS
0:00 Introduction
1:15 Objectives
2:20 What is Assertiveness
5:15 Advantages of Assertiveness
8:16 Why is Assertiveness Important
11:45 The Stress Barrier: Fight, Flee or Freeze
14:50 The Social Barrier
18:02 The Belief Barrier
22:30 Why Not Be Assertive?
33:05 Assertive Behaviors
43:55 I Statements
44:39 Techniques for Becoming Assertive
47:24 Nonverbals
52:10 Constructive Feedback
56:14 Say "No"
59:20 Group Activities

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