Watch this webinar to learn about how to deter fraudsters and how to limit your financial liabilities.

As fraud threats against agencies change, ARC aims to provide clear guidance on how agents can protect themselves against phishing schemes, unauthorized ticketing and other cybersecurity threats.

ARC leaders Jeannine Hankinson, Cornelius Hattingh and Rich Licato will cover how reasonable care is defined by ARC with ever-evolving cybersecurity threats. They will review the steps required of agents to protect your systems.

To confirm you have viewed this webinar and ensure a clear understanding of security readiness requirements, please complete the following quiz: https://bit.ly/494UwuQ.
 

Webinar Details:
 
Topics: Fraud detection and prevention, reasonable care, security guidelines and additional fraud-related topics.

ARC Presenters:
- Jeannine Hankinson, Managing Director, Operations and CX
- Cornelius Hattingh, Director of Revenue Integrity
- Rich Licato, VP of Enterprise Risk and CISO



Learn more about ARC’s fraud prevention resources and support: https://www2.arccorp.com/support-trai...


_______________________________-
00:00 - Intro
00:01:24 - Hear a message from Jeannine Hankinson about the objective of the webinar.
00:02:40 - Learn about the background of UAT and phishing schemes.
00:05:20 - What will be covered in the presentation.
00:05:50 - Review the changes to Agent Reporting Agreement (ARA)
00:09:31 - Learn about effective and unique electronic challenges
00:11:28 - Gain insight into how to make strong passwords and protect them from fraudsters.
00:15:22 - Understand the definition of multifactor authentication (MFA)
00:19:25 - Review information about installing and recording logs of all security patches and system updates
00:21:58 - Learn about installing and maintaining industry-standard antivirus, firewall and anti-malware software on all agents’ computers.
00:24:23 - Understand the use and maintenance of effective and current anti-spam and anti-phishing email filtering systems and effective use of anti-phishing toolbars.
00:25:29 - Review the appropriate maintenance of security, encryption and password protection on an agent’s computer(s) and any wireless internet systems used by their computers.
00:30:45 - Obtain information on the attendance of agents and all personnel who issued ARC Traffic Documents at ARC-approved fraud and security webinars and training sessions within the past twelve (12) months.
00:34:21 - Learn about installing computer operating systemsupdated with the latest patches and with automatic updates enabled.
00:35:28 - Understand how internet browsers are installed with the latest patches and automatic updates enabled.
00:36:57 - Review how to take the quiz and its importance after watching the webinar to confirm your participation and ensure a clear understanding of security readiness requirements. Also, hear more Q&A between the presenters and attendees.