How to Use Screen Sharing on the Mac to Give Tech Support to Your Friends and Family
Everyday Apple Everyday Apple
19.4K subscribers
24,343 views
0

 Published On May 14, 2022

Are you that person your friends and family turn to when they're having an issue with their technology? Perhaps you set up your parents with a new Mac because “it’s so much easier”, but then you realize that they aren’t used to any of it and need your help.

There's a really easy way to help your friends and family with their Mac and it doesn't require any complicated configuration. You can share their screen to view and/or control their Mac to get them past a technical hurdle they are facing. It’s SO MUCH easier than talking them through it over the phone!

Here are a couple of things to keep in mind first

1. You and the person you're helping has to be logged in to iCloud Messages on their Mac
2. This video applies to helping someone with their Mac, not their iPhone or iPad. There's no built-in way to share and control someone else's iPad or iPhone.

▶▶▶ Subscribe here: http://bit.ly/EverydayApple

► Equipment Used:

💻 — MacBook Air M1 2020 - [https://amzn.to/3wcGarC](https://amzn.to/3wcGarC)

🎙 — Audio-Technica Condenser Microphone (AT2035) - [https://amzn.to/2D94kZP](https://amzn.to/2D94kZP)

🎛 — Audient iD4 Audio Interface - [https://amzn.to/2JqeZQg](https://amzn.to/2JqeZQg)

🎙 — RODE PSA1 Swivel Mount Studio Microphone Boom Arm - [https://amzn.to/2JkQvYn](https://amzn.to/2JkQvYn)

📱 — iPhone 13 mini - [https://amzn.to/3PyjCth](https://amzn.to/3PyjCth)

▶ ADS

Sometimes you'll find YouTube pre-roll ads and other ads in my videos. Ads help to support me and the time it takes to create helpful video content in my spare time (I can only wish that Everyday Apple was my full time job!). I also include some affiliate codes/links to earn a small commission if you make a purchase through those links. Thank you for supporting the channel if you choose to use those links to shop! ❤️

🖼 Title screen and thumbnail photo by Giorgio Trovato (https://unsplash.com/es/@giorgiotrovato) on Unsplash

🎶 MUSIC: The Bright Side, by Summer Kennedy (100% Clearance through Musicbed)

show more

Share/Embed