Safe & secure enterprise CX in the age of AI - Thomas Kuruvilla, John F. Andersen & Hans Van Dam

What Bots and Stakeholders think of each other - Gabriëlla Martijn

CDI Course Materials Tour

Unlocking Chatbot Success: Navigating the Maturity Path of Analytics and Reporting

Crafting a Convincing Chatbot Business Case - Hans Van Dam & Luke Kempen

1 Year After The Launch Of ChatGPT: What Are LLM's Impact On Conversational AI?

Should Conversational User Interfaces Make Human 'Errors'?

Implementing better CX with generative AI - Pernille Hansen

Using Chatbots: Where And When With Jasper Klimbie

Hans Van Dam On Getting Started With Conversational AI Basics

NLU Design Never ignore what your technology and users are telling you w Stephen Broadhurst from

AI & Branded Digital Voices - CDI Expert Class - October 3 2023

Conversation Design Fundamentals with Hans van Dam

Advocating for and Building a Conversation Design Practice in Enterprise During the LLM Era

What conversation design course is right for you?

Should Conversational User interfaces have a personality - Saul Albert/Cathy Pearl/Elizabeth Stokoe

How LLMs help you right now | Willem Don

Empowering AI Trainers w/ LLMs | Willem Don

ChatGPT and Conversation Design – do Conversation Designers still have a job 3 years from now?

Conversation Design Fundamentals Expert Class | Hans van Dam

Happy Holidays '22 from Conversation Design Institute!

CDI Services Workshop: 4 Lessons in Conversation Design | Martin Andersen & Jurgen Gravestein

Microsoft Workshop: Best Practices for Envisioning & Designing Conversation Design | Esther Horowitz

Salesforce Workshop: Diversifying your Intent Training Library | Marlinda Galapon & Jason Luna

Types of human interruption and overlap | Elizabeth Stokoe

The current state of voice/chat barge-in | Cathy Pearl

Should we be able to interrupt a CUI... and should a CUI be able to interrupt us?

How should conversation design deal with interruption? | Saul Albert, Cathy Pearl, Elizabeth Stokoe

Standards in Conversation Design Expert Class | Hans van Dam

How to crack the multi-language solution successfully | 1st Edition CDI Festival