Freddy AI-powered ServiceBot on Microsoft Teams enables conversational support, collaborative resolution, and instant notifications for IT operations and services management for your modern workforce. With Servicebot for Microsoft Teams, bring Freshservice’s context into Microsoft Teams to enable quick collaborative resolution.

Make your support and services more accessible for self-serve and deflect more leveraging ServiceBot:
• Improve deflection with Freddy AI-powered Virtual agent
• Resolve where work happens for quicker ticket resolution
• Notify on-call agents and instantly respond to critical incidents
• Minimize impact of service disruption with fast incident resolution

Learn more: https://community.freshworks.com/apps...