It's not every day that you can interview the CEO of one of your favorite retailers. Enrique Martinez is a super passionate leader and after this conversation, I even felt more loyal to FNAC, a retailer with more than 1000 stores in 13 countries.

Enrique shared with us his views on the business, especially with an emphasis on Fnac's Everyday Project announced in 2021 which sets the business with 3 pillars: Sustainability, Omnichannel, and Service.

Watch the full episode and let us know what you think! This episode is sponsored by AWS.

Everyday Project: https://www.fnacdarty.com/wp-content/...

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0:00 - Summary
1:24 - Intro
02:37 - About FNAC Darty
08:41 - Digital Commerce
10:48 - Managing a Business in Different Continents
13:33 - The Importance of Finding the Right Store Location
16:28 - FNAC and the Pandemic
21:11 - Everyday Project: Sustainability
27:04 - Everyday Project: Omnichannel
29:00 - Everyday Project: Service
32:27 - Technology Approach
36:48 - Advice to CEOs Who Aren't Investing in Sustainability
38:30 - Enrique's Biggest Achievement
39:35 - Enrique's View on Failure
42:23 - FNAC and Retail in 2024
45:01 - Final Comments