Our approach to conflict is not a fixed part of our character, it is learned behavour that we can change. Dana Caspersen, conflict specialist, award-winning performer and author of "Changing the Conversation: The 17 Principles of Conflict Resolution" offers two simple, transformative actions that we can choose, which can fundamentally change the conflict conversations in our lives.

Dana Caspersen is an award-winning performing artist and conflict specialist. She has been a primary collaborator of choreographer William Forsythe in the Ballet Frankfurt and the Forsythe Company for the last 27 years. Since completing a master’s degree in Conflict Studies and Mediation, Dana has worked as a conflict mediator and coach, and has developed and offered conflict workshops and choreographic public dialogue projects internationally. Dana is the author of the new book CHANGING THE CONVERSATION: The 17 Principles of Conflict Resolution, published by Penguin Books in January 2015. @danacaspersen

This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at http://ted.com/tedx