Apple experts show you how to hard reset an iPhone 12. A hard reset abruptly turns your iPhone 12 off and back on, which can fix software crashes that make the screen freeze or go black.

Hard reset your iPhone 12 by pressing and releasing the Volume Up button, then pressing and releasing the Volume Down button, then pressing and holding the Side button until the Apple logo appears on the center of the screen.

You may need to hold the Side button for 25–30 seconds before the Apple logo appears, so be patient and don't let go too soon!

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