CEO of IVA AI, Valdis Sprogis, discusses the challenges and strategies of building an enterprise customer support solution designed to drastically reduce support costs and deliver rapid responses to customer queries. The focus is on serving industries with high volumes of customer inquiries, such as e-commerce, hospitality, and travel. Valdis also sheds light on the company's pricing model, including a pilot project with a flat fee of $5,000 for integration and a monthly plan starting at $149.

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Timestamps:
0:00 - Introduction
1:20 - Launching IVA AI and Initial Investments
3:30 - Target Industries and Customer Support Solutions
5:45 - Pilot Projects and Pricing Models
8:10 - Challenges in a Startup Environment
10:15 - Team Composition and Skill Sets
12:30 - Future Plans and Industry Focus
14:45 - Personal Insights and Entrepreneurial Journey

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By the numbers.
See charts and graphs here: https://getlatka.com/companies/IVA

6 employees.
2 Pilots lined up. 1 is paid $5k flat fee. Other is $149 monthly.

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