Jakob Nielsen presents a rare longitudinal study of 12 years' evolution in #web #usability: what's gotten better, and where we still need to improve. (From the #UX Conference in London.)

Watch part two of this talk:    • How to Maximize User Research Insight...  

The UX Conference: https://www.nngroup.com/ux-conference/

#trends #userresearch #longitudinalstudies