Published On Feb 4, 2024
Emily explains the benefits of using a shared mailbox for your business communication. A shared mailbox allows multiple people to send and receive emails from the same email address, making it easier to share the load of responding to emails. Additionally, all members of a shared inbox have access to a common calendar and contacts list, enhancing collaboration. Emily provides a step-by-step guide on how to set up a shared mailbox, including instructions on creating a shared mailbox, adding members, and granting delegate permissions. Watch the video to learn how to manage your emails efficiently and improve collaboration within your team.
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00:00 - Introduction
00:10 - Explanation of shared mailbox and its benefits
00:32 - Benefits of sharing email load
00:36 - Common calendar and contacts list
00:45 - Setting up a shared mailbox
01:09 - Creating a shared mailbox
01:20 - Adding members to the shared mailbox
01:33 - Confirming delegate permissions
01:45 - Time it takes for changes to show in Outlook
01:49 - Reminder about availability to new members
01:58 - Conclusion and thank you for watching
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