What's the one question every Account Manager should ask their client? (Would you believe 63% of agencies never ask this question?)

In this video, I explain the key question you should be asking your clients and why it's beneficial to you.

If you'd like to become a better account manager and shift from being an 'order taker' to trusted advisor for your clients, check out my Account Accelerator programme here: https://accountmanagementskills.com/t...

The programme is ideal for ambitious agency account managers keen to improve their consultancy skills, increase their confidence with clients and who want to be seen as a client’s trusted advisor and not a reactive order taker or pushy salesperson.

The programme will give your agency a repeatable account management system to retain and grow accounts. Prior to joining, I meet all participants to check the programme is a good fit.

Other account managers say the programme has helped them increase their confidence dealing with clients: https://vimeo.com/696159619

If you'd like to see if this is a good fit for you or your team book a 20 minute call with me: https://calendly.com/jennyplant/20-mi...

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Do you have any questions, tips, or ideas about how to be a great agency account manager? Let me know in the comments section below!

Video contents:
00:00 Introduction
00:28 So, what's the question?
01:03 What answers might you get from your client?
01:41 Why is this beneficial to you and your agency?
03:02 Information about account management training